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SAP

General Questions

  • What is SAP?

    "SAP" stands for 'systems, applications, and products' in data processing. SAP is a worldwide market and technology leader in client and server enterprise application software, providing solutions for companies of all sizes and industry sectors.

  • What is SAP Business One?

    SAP Business One is an affordable, integrated enterprise resource planning (ERP) solution that enables growing small to midsized enterprises (SMEs) and large enterprises with subsidiary operations to manage their entire company better.

  • What is the key difference between ERP and accounting software?

    Accounting software only handles accounting, whereas ERP handles every business function, including accounting, finance, human resources, sales, marketing, and logistics.

  • What type of company does SAP Business One support?

    SAP Business One is designed for small to midsized businesses that have outgrown their current accounting software or spreadsheets and/or need to replace multiple, non-integrated applications. SAP Business One is also designed for subsidiaries of large enterprises.

Features and Benefits

  • What core functional areas does SAP Business One support?

    SAP Business One supports accounting and finance, reporting, purchasing and operations, inventory and distribution, and sales and customer management.

  • What are some benefits of using SAP Business One?

    Businesses that adopt SAP Business One quickly see measurable benefits, including:

    • Targeted business growth via streamlined operations -Improved customer retention and satisfaction via quicker response times and instant access to customer information
    • Operational efficiency via eliminating redundant and manual data entry errors with integrated core functionality
    • Closer relationships with stakeholders, including customers, vendors, and employees, via better supply chain management
    • Lower technology costs and quicker return on investment
  • What types of user licenses are available in SAP Business One?

    The main user types include Professional User, Limited CRM User, Limited Financials User, Limited Logistics User, SAP Business One CRM Sales User, and SAP Business One CRM Service User.

  • Does SAP Business One adapt to my business's industry requirements?

    With over 550 prepackaged, fully integrated industry-specific solutions, SAP Business One provides the tools your business needs to succeed.

Implementation

  • How long will it take to set up my database?

    Vision33 can set up an environment within hours. However, final installation times vary based on the SAP Business One add-ons included in the solution.

  • How do I migrate SAP Business One from on-premises to AWS?

    The migration from on-premises to AWS can be completed in a short amount of time. Vision33 consultants will first create a copy of your environment in the cloud. Then, when the environment is ready, they'll apply your database backups to that environment.

  • After I move to the cloud, can I ever go back to on-premises?

    Yes. If you decide to take your data back to your on-premises solution, Vision33 will work with you to hand over the database backups and ensure the process is seamless.

  • Who's responsible for Windows updates, patching, operating system errors/issues, etc.?

    Windows updates, patching, operating system errors/issues, etc. are covered by the annual maintenance fees associated with your services contract with Vision33. Vision33 certified consultants will carry out these services.

  • Will Vision33 manage my SAP Business One installation, or can I manage it?

    You can manage your SAP Business One installation or have Vision33 manage it via the SAP Business One Cloud Control Center.

  • By migrating to SAP Business One Cloud, am I losing any features or functionality?

    No. You can access all the benefits of SAP Business One Cloud just as you would with a traditional on-premises implementation. There are extended benefits when using SAP Business One Cloud, including mobility, speed, and accessibility.

Support

  • What support options are available after the implementation when the system goes live?

    Vision33 supports your business well beyond the initial implementation phase with our TOTAL Care support program carried out by a team of dedicated SAP Business One consultants with extensive experience. To learn more about additional training opportunities, please visit our resources page.

  • Is additional training available? What kind?

    As part of the Vision33 TOTAL Care program, businesses receive access to eBooks, videos, demos, and other resources available on our blog, resources page, customer resource site, and YouTube channel.

  • How often does SAP release new versions of SAP Business One? What's the long-term strategic vision for the software?

    SAP focuses on extending core functionality as its customer base expands from SMEs to include the higher-end market. Starting with the SAP Business One 10.0 release, continuous innovation will be delivered via feature packages of SAP Business One 10.0. Feature Packages are delivered on a quarterly basis and contain new features, corrections, as well as legal changes.

Cloud

General Questions

  • How does SAP Business One Cloud work?

    Amazon Web Services (AWS) operates, manages, and controls the components from the host operating system and virtualization layer down to the physical infrastructure and facilities. Vision33, your implementation partner, manages the guest operating system and any running applications and databases.

  • Is SAP Business One Cloud certified on AWS?

    Yes. Both SAP Business One, version for Microsoft SQL Server and SAP Business One, version for SAP HANA have been certified on the AWS cloud platform.

  • How long has AWS been partnering with SAP?

    SAP has been working with AWS since 2008 and became a cloud services partner in 2011. AWS offers solutions for migrating and deploying SAP Business One Cloud.

  • How long has Vision33 been a member of the AWS Partner Network?

    Vision33 is the only global SAP Business One partner that is a member of the Amazon Partner Network (APN). As the only SAP Business One partner to achieve the AWS SAP competency certification, Vision33 has expertise in migrating SAP Business One on-premises customers to AWS and implementing SAP Business One Cloud for new customers.

  • How can I test SAP Business One Cloud?

    To see SAP Business One Cloud in action, contact us. A sales consultant will arrange a demo at your earliest convenience. To see SAP Business One in action, please register for our weekly demo.

Licensing

  • How does SAP Business One Cloud licensing work?

    Licenses are on a pay-per-user subscription-based model. You can add users as you continue to grow your business.

  • Can I use my existing SAP Business One licenses on AWS?

    Yes, companies can use their same named SAP Business One licenses on AWS.

Security and Data

  • Is AWS secure? What is the level of security? Who owns the data?

    AWS is one of the most flexible and secure cloud computing environments available. It combines comprehensive security capabilities to satisfy the most demanding security requirements. Vision33 follows AWS's best security practices to keep your data safe. We coordinate with each customer’s needs, even restricting access to pre-established IP addresses. Customers retain ownership of data stored on AWS, and neither Vision33 nor AWS has access to that data.

  • How often are data backups run on AWS?

    Database backups are run daily and stored in a cloud container. This container is secure and replicated to remain highly available and safe.

  • What happens if the server crashes? How does it affect downtime?

    AWS uses commercially reasonable efforts to ensure a 99.95% uptime. The AWS cloud environment isn't a server—it's an image. If image instability (which is extremely rare) occurs, the image is moved to better underlying infrastructure This takes only 5 minutes, resulting in a low overall impact on your operations.

  • Does the monthly pricing for SAP Business One Cloud include unlimited data usage?

    Incoming SAP Business One data (internet usage) is included in the price, as is data storage. The specific details will be outlined in your contract.

  • What is the regional availability for AWS? How does AWS comply with regional regulations?

    AWS has cloud facilities in multiple regions worldwide. Vision33 ensures all customer data is stored in the appropriate cloud facility to comply with regulations.

Integrations

  • How does AWS work with SAP Business One certified add-ons?

    SAP Business One certified add-ons will work the same as they do in an on-premises environment.

  • Can you use Microsoft Excel with SAP Business One Cloud?

    Yes. SAP Business One Cloud offers an easy way to provide a managed, cloud-based desk experience that supports familiar applications like Microsoft Excel.

  • Will Microsoft Outlook integrate with SAP Business One Cloud?

    Yes. Microsoft Outlook will work the same as it does with an on-premises integration with SAP Business One.

  • When I save an SAP Business One report, will it be on my computer or in the cloud?

    Users can choose the destination folder to save a report using a mapped drive to a local computer.

  • Can I print on my local or network printer?

    Yes. Both locally attached or network printers are supported.

  • Can I upload files from my computer?

    Yes. Users can upload local files to the cloud using an FTP client.

Implementation

  • How long will it take to set up my database?

    Vision33 can set up an environment within hours. However, final installation times vary based on the SAP Business One add-ons included in the solution.

  • How do I migrate SAP Business One from on-premises to AWS?

    The migration from on-premises to AWS can be completed in a short amount of time. Vision33 consultants will first create a copy of your environment in the cloud. Then, when the environment is ready, they'll apply your database backups to that environment.

  • After I move to the cloud, can I ever go back to on-premises?

    Yes. If you decide to take your data back to your on-premises solution, Vision33 will work with you to hand over the database backups and ensure the process is seamless.

  • Who's responsible for Windows updates, patching, operating system errors/issues, etc.?

    Windows updates, patching, operating system errors/issues, etc. are covered by the annual maintenance fees associated with your services contract with Vision33. Vision33 certified consultants will carry out these services.

  • Will Vision33 manage my SAP Business One installation, or can I manage it?

    You can manage your SAP Business One installation or have Vision33 manage it via the SAP Business One Cloud Control Center.

  • By migrating to SAP Business One Cloud, am I losing any features or functionality?

    No. You can access all the benefits of SAP Business One Cloud just as you would with a traditional on-premises implementation. There are extended benefits when using SAP Business One Cloud, including mobility, speed, and accessibility.

SAP HANA ON AWS

  • Is SAP Business One, version for SAP HANA available on AWS?

    Yes. Both SAP Business One, version for Microsoft SQL Server and SAP Business One, version for SAP HANA are certified for production on AWS.

  • What are the minimum hardware requirements for SAP Business One?

    The minimum hardware requirements for SAP Business One in a non-hosted environment include: Processor (1, 2) 1 x Intel® Xeon® E3 (or equivalent) Memory (2) 4 GB (minimum) 16 ~ 32 GB (recommended) Hard Disk (2) System partition 32 GB Data partition 10 GB The minimum hardware requirements for SAP Business One in a cloud environment vary based on your requirements.

  • What's the minimum number of SAP Business One, version for SAP HANA user licenses for an AWS deployment?

    There is currently no minimum. To request a quote, contact a Vision33 sales consultant.

  • Which deployment method is the most feasible for SAP Business One, version for SAP HANA: on-premises or in the cloud?

    SAP Business One, version for SAP HANA on-premises is the most cost-efficient when comparing the overall IT and upgrade costs to the system.

Portals/Interconnect FAQs

  • Which versions of SAP Business One are compatible with Vision33 Portals?

    Vision33’s Portal solutions currently support SAP Business One versions 9.2, 9.3, and 10.0.

  • How does licensing work for Vision33 Portal web add-on solutions and SAP Business One integration solutions?

    Portals and integration solutions are licensed per SAP license server. This provides access to one company (SAP Business One database), including the add-on modules Order Pad and B2B Marketplace.

    • Employee Portal, Sales User, and Expense User are named user licenses
    • Additional company licenses are available for all products
    • Perpetual licensing and SaaS-based pricing are also available
  • What's included in hosting services for the Vision33 Portals? What's not included?

    The applications are installed on our shared hosting server and include a shared certificate and base domain name. The base domain name is included in the URL (e.g., https://b1portal.com/YourName). Dedicated hosting is available upon request.

  • How soon after the software is purchased can I start using it? What's the ideal time to implement certain products?

    We must implement the software (i.e., install it in your environment and blueprint/configure it) before you can use it. We generally start implementation within a week of purchase, but we require the SAP Business One database to be configured and ready for go-live. (You'll work with our staff to ensure optimal time for installation).

  • How do I sync my data to the Portal?

    No syncing is required. You can write SAP Business One queries you can publish to the Portal—it’s all sitting directly on the SAP Business One database.

  • Where is my data stored?

    Data are stored in SAP Business One. Vision33 Portals access SAP Business One in real-time to access the necessary data.

  • How are Vision33 Portal users managed?

    Users are managed within the administration add-on, customers and vendors are managed on the business partner master record, and employees are managed on the employee master record.

  • Do I need a developer when I want to add new reports, dashboards, widgets, etc.?

    No. We leverage the standard user queries feature of SAP Business One, executing reports in real-time in your Portals.

  • Do I need a user account for each Vision33 Portal login?

    Vision33 Portals require one indirect instance license for the Portal to connect to SAP Business One. Portal users are then assigned to business partner record contacts or employee records.

SAP ByDesign

  • How much does SAP Business ByDesign cost?

    SAP Business ByDesign has monthly software-as-a-service (SaaS) subscription licenses and cloud-hosting fees. The monthly base cost is dependent on your number of users. Additional users can be added for an extra fee.

  • What is SAP Business ByDesign?

    SAP Business ByDesign gives businesses a platform to turn growth potential into tangible results. As a cloud-based ERP solution, it connects every function across your company to time-tested best practices and in-depth analytics to give you the foundation to scale and compete without the complexity and cost.

  • What is SAP Business ByDesign used for?

    SAP Business ByDesign is a cloud-based, subscription ERP software and end-to-end solution that unifies all core functions of your business. Fast-growing, mid-market companies use Business ByDesign to scale and compete without complexity and cost. Business ByDesign delivers pre-built processes for everything from finance and sales to product management and purchasing on a single, unified solution.

  • Is SAP Business ByDesign on HANA?

    SAP Business ByDesign (ByD) is a cloud enterprise resource planning software (Cloud ERP).The underlying technology leverages SAP's in-memory HANA database.

  • What's the difference between SAP Business ByDesign and SAP Business One?

    SAP Business One and SAP Business By Design are both integrated ERP solutions developed by SAP. Both can meet the needs of growing enterprises, but have specific differences in terms of features and functionality. Please read our SAP Business One vs SAP Business by Design vs SAP 4/HANA comparison document for a detailed breakdown.

Sage Intacct

  • What is Sage Intacct?

    Sage Intacct is a powerful cloud-based financial management and accounting system for small and midsized businesses (SMBs). Intacct is a suite of accounts modules that enable you to manage your business finances. It's the only preferred accounting solution of the AICPA.

  • What is Sage Intacct used for?

    The core module of Sage Intacct is financials, although you can add other modules to increase functionality. Intacct automates the complete array of accounting processes, so you can improve your company's finances.

  • What does Sage Intacct cost? / How much is Sage Intacct?

    The cost of Sage Intacct is based on annual subscription pricing. Every Intacct subscription includes core financials, upgrades, and enhancements. Advanced features and modules are available for an additional cost depending on business size and needs. Implementation services and training are also additional costs.

  • What's included in Sage Intacct?

    Intacct's features include:

    • Accounts payable and receivable
    • Streamlined payments and procurement processes
    • Real-time visibility of every transaction
    • Automated reconciliations
    • Built-in reporting
    • Role-based dashboards
    • Centralized reporting for SaaS metrics
    • Subscription billing
    • Contract revenue management
    • Fixed assets and inventory management
    • Multi-entity and global consolidations
    • Multi-currency
    • Project accounting
    • Sales and use tax
    • Time and expense management
    • Vendor payment services
  • Is Sage Intacct the same as Sage?

    Sage Intacct is the best-in-class, cloud-based accounting solution purchased in 2017 by The Sage Group Plc, which manufactures other software products, including Sage 50, Sage 300, and Sage 500.

  • Who uses Sage Intacct?

    Sage Intacct is designed for small to midsized businesses, with features tailored specifically for software as a service (SaaS), professional services, non-profit, and financial services industries.

  • Is Sage Intacct an ERP system?

    Yes. Sage Intacct is an advanced cloud-based ERP (enterprise resource planning) system that automates accounting processes across your business.

  • Is Sage Intacct a public company?

    The Sage Group Plc, which owns Sage Intacct, is a public limited company traded in the London Stock Exchange under the ticker SGE.

  • What's the difference between Sage and QuickBooks?

    Sage Intacct and QuickBooks are both leading business accounting solutions for small to midsized businesses. The most significant difference is that QuickBooks relies heavily on third-party applications like Excel for many of its operations and reporting, and Sage Intacct does not. Intacct is a standalone, natively cloud-based solution with role-based, real-time dashboards, automated consolidation processes, and multi-entity and multi-currency consolidation and management.

  • Does Sage Intacct have payroll?

    Sage Intacct is designed to excel in one thing: accounting. Therefore, Intacct lacks specific HR tools like payroll. Fortunately, this best-in-class solution integrates with third-party software to cover all areas of functionality.

Saltbox

  • What is iPaaS?

    Integration Platform as a Service is a cloud-based technology that enables your business systems to communicate. It is an alternative to point-to-point tools which are inflexible and hard to manage as your technology stack evolves. 

  • What is Saltbox software?

    Saltbox is an integration platform as a service solution by Vision33, experts in business system integration and process automation. It is a low-code, enterprise-class solution that empowers companies to integrate, unify, and streamline business operations, accelerating automation initiatives and increasing the ROI of their data and technology investments. 

  • How is iPaaS different from point to point integration tools?

    iPaaS centralizes all integration efforts into a single, easy to use platform. Point-to-point integration tools, on the other hand, create a fixed integration between two applications so as your organization and tech stack mature, your integration landscape becomes complex and hard to manage. IPaaS provides a flexible plug and play approach so that your technology and business application strategy can evolve with your business needs. 

  • What kinds of companies use iPaaS?

    Any company, regardless of industry, whose technology and application stack is evolving and wants to move data between systems is a great candidate for iPaaS. 

  • What are the primary benefits of Saltbox iPaaS?

    The Saltbox Platform helps companies scale business operations and reduce complexity by automating manual processes and synchronizing data across their technology and business application stack. This streamlines operations, saving valuable time and money. 

  • What does Saltbox integrate with?

    Saltbox securely integrates with everything from modern SaaS applications to legacy and proprietary solutions. Some of our most common integrations are with Shopify, SAP Business One, Sage Intacct and 300, Shipstation, Magento, Salesforce, SPS Commerce, Amazon, eBay and more. 

  • Will my applications and data be secure if I integrate them with Saltbox?

    Saltbox provides an extremely secure integration environment as data only passes through the integration without being stored by Saltbox. Additionally, full transaction logging and error tracking ensures complete visibility of the history of transactions.

iDocuments

  • What is iDocuments?

    iDocuments is a suite of intuitive SaaS applications that empower growing companies to automate labor-intensive business processes, including purchasing, expense management, and sales order processing, delivering new levels of operational efficiency.

  • What does iDocuments do?

    iDocuments automates repetitive line-of-business processes that slow your business down including purchasing, sales orders and expense management. It enables you to create process workflows that incorporate your business rules, enforcing compliance with corporate policy and saving you money.

  • What are the primary benefits of iDocuments?

    iDocuments compresses hours of manual effort into transactional workflows that keep your business moving forward, freeing up time and resources to drive growth. With iDocuments, your company will optimize efficiency, scale operations, control spending, drive compliance, strengthen vendor/ customer relations and improve visibility across your business.

  • What modules does iDocuments offer?

    The iDocuments suite by Vision33 includes automation solutions for the purchase-to-pay (P2P), expense management and sales order processes.